The Warehouse: Workers and Robots at Amazon, (Paperback)
SEK 516
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What lies between your home delivery and Bezos’ bottom line is a series of technological systems that organize the company’s massive workforces, speed up work, and contribute to making jobs more precarious and unstable.
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- Takes us to the heart of Amazon's empire and masterfully unpacks the intensive labor, hyper-surveillance, and gamification of work that warehouse laborers experience each day.--Veenav Dubal, Professor of Law, University of California Work hard, have fun, make history proclaims the slogan on the walls of Amazon's warehouses. This cheerful message hides a reality of digital surveillance, aggressive anti-union tactics, and disciplinary layoffs. Here is a hard look at a huge corporation whose behavior is reminiscent of the tumult of early industrial capitalism, the hundreds of thousands of workers who help Amazon fulfil consumers' desire are part of an experiment in changing the way we all work. In this book, Alessandro Delfanti takes readers inside Amazon's warehouses to show how technological advancements and managerial techniques subdue the workers rather than empower them, as seen in the sensors that track workers' every movement around the floor and algorithmic systems that re-route orders to circumvent worker sabotage. Delfanti writes, What lies between your home delivery and Bezos' bottom line is a series of technological systems that organize the company's massive workforces, speed up work, and contribute to making jobs more precarious and unstable. It is human labor that keeps the commodities moving, in concert with and under the direction of a complex infrastructure of both software and machinery. When thought of under those conditions, it is easy to see what Amazon's size and power is worrisome, as it applies to consumers and competition, but especially to labor. He looks at new technologies including robotic arms trained by humans and augmented reality goggles, showing that their aim is to standardize, measure and discipline human work rather than replace it. Despite its innovation, Amazon will always need living labor's flexibility and low cost. And as the warehouse is increasingly automated, worker discontent increases. Striking under the banner we are not robots, employees have shown that they are acutely aware of such contradictions. The only question remains: how long will it be until Amazon's empire collapses? Amazon's despotic automation and surveillance technologies may well be its downfall
| Book format | Paperback |
| Fiction/nonfiction | Non-Fiction |
| Genre | Computing & Internet |
| Publication date | October, 2021 |
| Pages | 192 |
| Reading level | Professional & Vocational |
| Subgenre | Social Aspects |
| Series title | No Series |
| Edition | 1 |
| Publisher | Pluto Press (UK) |
| Original languages | English |
| Translator | Mark Ledsom |
| Language | English |
| Edu focus | Technology |
| Is collectible | N |
| Editor | Russell Newton |
| Recording time | 0 min |
| Retail packaging | Single Piece |
| Assembled product dimensions (l x w x h) | 5.30 x 0.50 x 8.40 in (13.5 x 1.3 x 21.3 cm) |
| Assembled product weight | 0.6 lb (270 grams) |
| Bisac subject heading | Technology & Engineering |
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Alessandro Delfanti All Books Editorial Review
The Warehouse: Workers and Robots at Amazon is a compelling paperback that delves into the social aspects of technology and its impact on the workforce. Released in October 2021, this non-fiction book spans 192 pages, providing a professional and vocational reading experience. The insightful exploration highlights the complex interplay between human labor and automation in modern supply chain operations, addressing relevant themes for those interested in technology and societal change. Readers have noted the comprehensive examination of Amazon's operational dynamics, making it a thought-provoking addition for anyone keen on understanding the future of work in the tech era.
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Pros
- Engaging exploration of automation's societal impact
- Suitable for professional and vocational audiences
- Timely topic addressing current technological challenges
- Compact size for easy reading and portability
Cons
- Some readers may prefer more extensive coverage on certain topics
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Features & Benefits
- Inside look at the harsh realities of warehouse labor.
- Explores digital surveillance and anti-union tactics.
- Technological systems track and control worker movements.
- Automation may lead to increased worker discontent.
- Highlights the need for human labor amidst growing technology.
- Critiques the company's impact on both consumers and labor.
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